A. All watches sold by The Watch Source Ltd are guaranteed to be 100% genuine brand new in the original box with the serial numbers intact.
A. This is due to the fact that we buy from our suppliers in large quantities and as an Online business we operate with a low overhead cost, compared to your local high street shop.
A. We can dispatch worldwide via DHL and FedEx. EU deliveries will be charged £40, for the rest of world please contact us for a price.
A. On Demand Delivery can be used if you are often travelling or aren’t at home to receive a delivery on a specific day. On Demand Delivery allows the customer to:
A. Yes we can. Delivery is charged at the same UK Royal Mail Special delivery rate. If the watch is going to a VAT Free BFPO address we can exclude the VAT.
A. Yes it can, but we may need proof of the company address (i.e. faxed letterhead). This is decided on a case-by-case basis.
A. We do not generally sell used watches. If you have specific requirements for a second hand watch then please contact us.
A. No, but we can recommend a very skilled third party company: www.watchdoctors.co.uk
A. No. Authorized dealers are not allowed to sell their watches below RRP or sell them on the internet. All our watches still come from authorized dealers and are 100% genuine. We have chosen not to be an authorized dealer so that we can offer such great prices.
A. Yes, you can collect your watch upon receipt of a confirmed order from our office in Hertfordshire; you will need to first make an appointment by phone.
A. We offer watch sizing as a FREE service.
A. A 3% restocking fee is a charge that will be applied to all returns for refund on purchases.
A. Delivery charges are non-refundable. We do not refund the delivery charge as it is a fee passed onto Royal Mail/FedEx for the service used to send you the watch originally.
For peace of mind insure your watch with T.H. March.
Specialists in jewellery & watches insurance
for over 125 years.
Please quote our reference number in your call.