Delivery Policies

  1. Delivery is £20 for Royal Mail Special Delivery or £16.95 for DHL Next day for all UK Orders and £40.00 for DHL International Priority 1 – 3 working days to the rest of the EU.
  2. Orders are sent via either DHL or Royal Mail Special Delivery which is fully insured for all UK orders and by FedEx International Priority for EU and rest of the world orders – We cover these parcels with our own third party insurer as FedEx has no insurance cover for goods over £50.
  3. Once dispatched by either DHL or Royal Mail Special Delivery it is a guaranteed next day service Monday to Saturday (except when being delivered to a work address). Please note over all Bank Holiday orders may be slightly disrupted (dependant on your local DHL/Royal Mail service).
  4. There are no deliveries on a Sunday.
  5. Once an order has left our office an automated email will be sent to you with the courier tracking information. You can trace your package at Royal Mail. Or alternatively at DHL.
  6. A Signature will be required for all dispatches.
  7. We will dispatch to your work address only as a second option, for this request a company headed fax must be received with full company information including VAT Registration, Company Registration number and Landline phone number of the office to which you require delivery. We reserve the right to refuse delivery to a work address should the information you provide not satisfy our request.
  8. The Delivery information provided on the website (detailed below) is for information purposes, these are approximate timescales based upon recent performance of product lines:

In Stock Next Day Delivery

These items will be dispatched the same day if ordered before 4:00pm and you will receive it the next day before 1pm.

In Stock 4-7 Day Delivery

These items are readily available from our sources and are usually deliverable within 4 working days of receiving your order. Although not expected there may be additional delays. We will let you know once you place your order if there will be additional delays.

Estimated 14-28 Day Delivery

These items are readily available from our sources and are usually deliverable within 14 working days of receiving your order. Although not expected there may be additional delays. We will let you know once you place your order if there will be additional delays.

Estimated 30 Day Delivery

These items are readily available from our sources and are usually deliverable within 30 working days of receiving your order. Although not expected there may be additional delays. We will let you know once you place your order if there will be additional delays.

BFPO Addresses

We also offer delivery to all military personnel using BFPO addresses throughout the world. We will also remove VAT if shipping to a foreign location where VAT is not applicable.